This web site is owned and operated by l'Art du Vin. We hope to achieve total customer satisfaction, and thus welcome any feedback about this website. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
l'Art du Vin
25 Arthur Street
Edinburgh
EH6 5DA
Phone: +44 (0)131 555 6009
Fax: 0131 555 1657
Email: sales@aduv.co.uk

Registered in Scotland, Company Registration: SC328370

Making a Purchase: In accordance with UK law, when you place an order with l'Art du Vin you warrant that you are at least 18 years of age and that you are legally capable of entering into binding contracts. l'Art du Vin promotes sensible drinking at all times (www.drinkaware.co.uk).

l'Art du Vin stipulates a minimum order of 9 litres (1 case of 12 x 75cl bottles, 6 x l50cl magnums, 24 x 37.5cl. half bottles, or 18 x 50cl. bottles), however this case can be mixed. All l'Art du Vin prices are quoted per bottle and per case (unless otherwise stated) and include VAT at current rate.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice or dispatch the goods. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. We reserve the right to change our prices without notification.

Very occasionally we may run out of a particular product. In the case of this happening we will contact you immediately to discuss a later delivery date, or recommend an alternative bottle or case. If you are not satisfied with either then a full refund or credit will of course be made.

Delivery Schedule: Orders of over £100 will be delivered free of charge (to Mainland UK only), and orders of under £100 will incur a £10 delivery charge. If a weekend delivery is required an extra charge will be incurred. Please telephone for details. Any dates quoted for the delivery of Goods is approximate. However, if an order is placed by 12pm on a working day we endeavour to achieve delivery within one working day for mainland UK (some Highland and Island postcodes may take two days). For orders placed after 12pm delivery will take two working days.The customer must inspect all goods at the time of delivery and must sign the delivery note to clearly acknowledge receipt. Any breakages or shortages should be reported immediately. We are unable to guarantee credit or replacements unless we are notified within 14 days of delivery of the order. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Credit Card Security: When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Reaching Us: If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0131 555 6009, fax us on 0131 555 1657 or write to us at l'Art du Vin, 25 Arthur Street, Edinburgh EH6 5DA, SCOTLAND.

Privacy Policy: l'Art du Vin do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy: Your rights to return goods are protected under the EU Distance Selling Directive. If you receive the wrong product, or a product is faulty, or its bottle or cork is damaged when you receive it, we will replace it or credit you with the original price and, if applicable, the cost of returning it. We ask to be notified in writing or by telephone within 5 days of the date of delivery or the time you are aware that the Product is faulty or damaged. Products / packaging should be kept until we inform you whether we want you to return them to us or not as we may undertake an analysis or return them to the producer.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

The above terms and conditions will apply to: (a) your use of our web site; (b) our supply of products and services; and (c) our dealings with you. By entering, accessing or using our web site in any way, you agree to comply with our terms and conditions. If you do not accept our terms and conditions in full, you must stop using our web site immediately. It is a condition of use of this web site that only people aged 18 or over are allowed to register/book.

The Contract shall be governed by, and construed in accordance with Scottish Law and shall be subject to the exclusive jurisdiction of the Scottish Courts.
Any provision of these Conditions which is void or unenforceable in whole or in part shall to the extent of such invalidity or unenforceability be severable and the other provisions of these Conditions and the remainder of the provision in question shall not be affected.
The waiver by the Company of any breach or default of these Conditions shall not be construed as a waiver of that breach or any subsequent breach of the same or any other provision.