Terms and Conditions
This web site is owned and operated by l'Art du Vin. We hope to achieve total customer satisfaction, and thus welcome any feedback about this website. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our contact details
l'Art du Vin
18 Taxi Way
Dalgety Bay
KY11 9JT
Phone: +44 (0)1383 821212
Email: sales@aduv.co.uk
Registered in Scotland, Company Registration: SC328370
Please note that bottle image vintages are not always indicative of the actual vintage in stock. Also, vintages are liable to change but we will advise you prior to despatch.
Making a purchase
In accordance with UK law, when you place an order with l'Art du Vin you warrant that you are at least 18 years of age and that you are legally capable of entering into binding contracts. l'Art du Vin promotes sensible drinking at all times (www.drinkaware.co.uk).
All l'Art du Vin prices are quoted per bottle and include VAT at current rate. All pictures on this site are indicative only and labels may look different from the images shown with a product.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice or dispatch the goods. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. We reserve the right to change our prices without notification.
Very occasionally we may run out of a particular product, especially for wines that are on special offer or a change of vintage. In the case of this happening we will contact you immediately to discuss a later delivery date, or recommend an alternative bottle or case. If you are not satisfied with either then a full refund or credit will of course be made.
Credit card security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website.
Reaching us
If you need to reach us, please email us using the link on the contact page. Alternatively, you can call on 01383 821212, or write to us at l'Art du Vin, 18 Taxi Way, Dalgety Bay, Dunfermline, KY11 9JT, Scotland.
